Sale Terms and Conditions

Dear Customer,

You are welcome in Cot-One online shop!

The offer and sale of products on our website ("Cot-One") are governed by these Terms of Sale.
Products purchased on the website Cot-One (hereinafter referred to as Cot-One) are sold directly by Fa-Ma Jersey SpA.
Company information:
Fa-Ma Jersey SpA - E-Commerce Division
Registered Office: Via B. Buozzi 13-59100 Prato (Po) - Italy
VAT 01904580972 - Company Register No. 01904580972 MEADOW. Registration REA (Economic Administrative Directory) No: 481748


Administrative Office: 
Via B. Buozzi 13, 59100 Prato PO - Italy

Remember that is your right to request and receive support from Cot-One, for orders placed online, returns, information on the delivery of goods ordered or how to buy online within 72 hours of the request (excluding exceptional cases not dependent on our . will).

For any request you can contact your Cot-One through our Customer Service:

An operator will contact you by mail or telephone after you have completed all the fields to our page. Contact Site.

More information can you provide in the request, quickly and efficiently as we can contact you to provide a better service.

Cot-One will contact you as soon as possible.

Some information on orders placed online and delivery status are available in your personal profile by entering your registration credentials entered (user name and password).

All communications will be sent to your e-mail recording from our Web portal.

You will find legal information about orders and shipping of online products purchased from us in the following sections:

Terms and Conditions of Sale

Right of return

The pages are published and available on our. www.cot

1. Our trade policy

1.1 The Cot-One products on our online catalog Cot-One and commercial services provided are only available to end users as defined by law "Consumers." The product offerings and prices are valid until the same can still be seen and purchased on-One Cot and until stocks last. Product offerings and prices are valid until the same can still be seen on the site and while supplies last.

1.2 "Consumer" means, pursuant to art. 18 of the Consumer Code, persons acting for purposes which are outside the scope of his trade, business, craft or profession. We ask the courtesy to refrain from buying products from Cot-one if you are not in the category of Consumers. ¶

1.3 Cot-One reserves the right not to process orders received from users who are not "consumers" as well as any other order that is not a signatory to trade policy Cot-One.

1.4 These Terms and Conditions of Sale exclusively regulate the supply, transmission and receipt of purchase orders for products on the site Cot-One, among users of the portal Cot-Cot-One and society One turned to the same people who have reached the legal age (18 years).

1.5 The terms and conditions of sale do not regulate the provision of services or the sale of products made by third parties that use direct connections to the Cot-One site through banners or through other hyperlinks / links. Before sending orders and purchasing products and services from these third parties, we suggest you check the terms and conditions of sale and use of such third parties, since Cot-One in no event be liable for the provision of services promised by third parties or to perform electronic commerce transactions between users and Cot-One third parties.

2. As concluded a contract with Cot-One

2.1 To send an order to buy one or more products on the website Cot-One must complete all pages in the shopping cart and sent electronically to the Cot-One page with all the personal information and purchasing, following the instructions in that after added a product to the cart and you register for purchase.

2.2 The order page includes a link to these terms and conditions of sale and also contains information on the main features of each product ordered and its price (including all applicable taxes), the type of payment you used to buy the conditions for the delivery of products, the contributions required for delivery and transportation in addition to references to the terms and conditions for the return of products purchased online.

2.3 An order will be sent when Cot-One will receive your order proposal electronically and order information will be verified prior to be correct.

2.4 Before you send in your proposal Cot-One 's order for the purchase of selected products online, you will be asked to read carefully the terms and conditions governing the sale and purchase and accept by selecting the appropriate option .

2.5 The proposed order will be stored in our database for the time required to process your order, as provided by law. You can access your order by clicking on the section called "My Profile" or by contacting Customer Service. In addition, copies of computer evidence for the conclusion of the contract will be retained for the time required by statutory regulations and taxes.

2.6 Before placing an order, you will be required to identify and correct any possible errors occurred during the compilation of the fields.

2.7 The submission of orders to Cot-One must be in Italian.

2.8 Once your order has been registered by Cot-One, will be processed as soon as possible.

2.9 Cot-One may not take charge and process your order if there are sufficient guarantees of solvency of the payment, if the orders are incomplete or incorrect, or if the products are no longer available. In the cases mentioned above, t'informeremo via e-mail that the contract was not executed and that Cot-One did not confirm your purchase order specifying the reasons. If the displayed products on the web portal Cot-One no longer be available after the order is registered, Cot-One will tell you about the unavailability of products ordered within thirty (30) days from the day following when Cot-One will received your order. If the order has been passed and the price has already been paid for items that are no longer available, Cot-One will refund the full amount paid for those items.

10.2 You understand that by sending the order to Cot-One accepts without reservation all the provisions contained in the terms and conditions of this contract of sale with Cot-one and that you commit to observe them. If you do not agree with some of the provisions contained in these terms and conditions of sale, we ask the courtesy not to send the order to purchase products on Cot-One.

2.11 By submitting the order at Cot-One consent and agree to these terms and conditions of sale as well as further conditions contained on Cot-One through links, including the terms and conditions of use, privacy policy and terms of withdrawal .

2.12 When an order is confirmed on-line, Cot-One will send you by e-mail, which must be preserved, a copy of the receipt of the purchase, containing a summary of the order information (terms and conditions sales, the main characteristics of the products purchased, with details on price, payment terms, the existence of the right of withdrawal, timing and arrangements for the return of products required for the transport contribution to the geographical address where customers submit their claims and information on any existing trade and services).

2.13 By submitting the order at Cot-One agrees to receive the invoice for tax purposes in electronic form. You will receive a paper bill upon written request to our Customer Service.

3.Garanzie and guidance on product prices

3.1 On-One Cot we offer for sale the products purchased by Cot-One directly from produttoi, ESelect carefully for their stringent quality controls and stringent.

3.2 The products sold by Cot-One are never inferior quality to the standard market.

3.3 The main features of the products are shown on Cot-One product on its website. The products offered for sale on Cot-One may not exactly match the real in terms of image and color due to the browser or monitor type used. Images can be simply for reasons only. The technical characteristics of a product, approvals and declarations of safety of a product brand Cot-One and all other products sold through the site are indicated on the label or packaging or instructions for use of the product itself and can be reported wholly or in part in the Site of the illustration accompanying the Product. All brand products Cot-One meet standards and are approved in accordance with the rules of the European Community. Not responsible for any deviations from the standards of countries outside the European Community and / or non-approval of products from the same countries.

3.4 The price of the products is expressed in Euros and including VAT, as all fees and applicable taxes, and shipping charges. Prices are subject to change. Check the final price of sale before sending the proposed order.

3.5 Orders made by a site of a different country than the delivery of the goods, or to addresses in Cot-One can not deliver (ie PO BOX ..) will be automatically canceled.

3.6 All products are delivered carefully wrapped and sealed. Do not open the package if you want to return the product purchased. We are not in any way responsible for the information or incorrect information and any technical or other inaccuracies provided by third parties that may be contained on or referred to in the Cot-One products.

3.7 If you decide to exercise your right to return the products purchased by Cot-One, points out that Cot-One has the right not to accept returned products which have been altered from their original condition or have been damaged (eg, open box or damaged).

3.8 All products covered under warranty for defects of conformity, of no less than 24 (twenty four) months, provided only for the Italian territory, the State of Vatican City and the Republic of San Marino (Legal guarantee of conformity for goods consumer) under Title III, Chapter I of the Consumer Code Art. 128 et seq.

The guarantee provided for the duration indicated above and within the territory specified, apply to products that present a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the documentation technical or operating instructions included. This guarantee is offered only to customers that Consumer. In case of lack of conformity we will, at our expense to restore conformity of the product by replacing or reducing the price, subject to any termination of the contract if necessary.

Warranty service shall be paid upon production of the purchase invoice.

We reserve the right to substitute the product (at our option with superior characteristics of a product) or to terminate the contract of sale with a refund of the amount paid and any other expenses if, for any reason, it is possible to replace a warranted product.

We are not liable for any delay in replacement by third parties and / or producer.

Where is the refund of the product in order to qualify for the guarantee, the product must be returned in original packaging, complete in all its parts.

We guarantee the respect of quality standards for our products only up to the time of delivery. E 'excludes any liability arising from any use of our products after delivery.

4. Payments

4.1 Payment of product prices and relative contributions of transport to be made using the procedures specified at time of purchase online.

4.2 In case of payment by debit / credit, all the relevant details (for example, card number or expiration date) will be managed directly by the online payment site of the Monte dei Paschi di Siena, which provides services to the electronic payment, without that third parties have access. These details will not be used directly by Cot-One. We will complete the entire process of managing the payment ever by the same operator of payments and then your purchase or refund, pursuant to the exercise of your right of withdrawal, or for cases flagged as possible fraud by the authorities of public security. The price for the purchase of products and their contributions to the delivery as indicated in the order confirmation, will be charged on your credit card / debit card when the goods purchased will be shipped.

4.3 If, for whatever reason, can not be charged the amount due, the process will automatically be canceled and the sale will be terminated. You will be informed through appropriate communication and automatic email.

5. Discount Coupons Web Cot-One

5.1 The discount coupons web Cot-One personal electronic codes, which allow you to take advantage of a discount on your purchase by Cot-One.

5.2 The box where you enter the discount code good Cot-One is the front page of the truck: after you enter your items into the cart and have set up your electronic code, press the enter key to see the new total purchase.

5.3 Restrictions on the use of good websites: The voucher can be used only once, unless otherwise specified, with the exception of returns (as specified in paragraph 5.4), the good can never be exchanged for money, you can not use more than one voucher per order unless otherwise stated in the order, the coupon can be applied only to items with a value greater than the voucher, the voucher can not be used for some items for sale only as samples or for sale for charitable purposes; good web can not be used for purchases in any way other than online store Cot-One.

5.4 If for any reason you are not satisfied with your order Cot-One, you can return the item to which you applied the good websites by following the procedure given standard, as described in the section on Returns. Once your return is accepted, the appropriate coupon code will be restored to its original value. The difference in price between the voucher value and the item you bought will be refunded in full, following the standard procedure for reimbursement.

6. Transport and delivery of products

6.1 The procedures and details on transportation and delivery of the product purchased, we encourage you to visit the area dedicated to the Cot-One Customer Service in the section on Delivery. Please read carefully all the sections. The information provided in this section are an integral part of these terms and conditions of sale and, therefore, must be read and accepted by you when you submit your order online. Under Article. 54 of the Consumer Code, the execution of the purchase will be made by delivery of goods within a maximum period of 30 days from the date of the order and against the payment of the price.

7. Cot-One Customer Service

7.1 For any questions or concerns Cot-One, you can contact us via e-mail the form available by clicking on Contact. For more information, visit the area devoted to customer service.

8. Return Merchandise Return Policy & law.

8.1 You can return products bought from Cot-One without penalty and without specifying the reason, within ten (10) working days from receipt of goods purchased by Cot-One

8.2 To return goods please contact Customer Service prior to shipping the package back to Cot-One.

8.3 You must return items at Cot-one by contacting us and returning the goods to the carrier within ten (10) working days from the date you received the goods.

8.4 The right of withdrawal - in addition to complying with the terms and procedures described in paragraph 8.1, 8.2 and 8.3 above - will be deemed correctly exercised once the following conditions are fully met: please fill out and send the correct request Return online, the products must be returned undamaged, complete with accessories, in their original packaging, returned items must be shipped to Cot-One within ten (10) working days from the date of delivery to you indicate the operators of Customer Service. 
The right of withdrawal is not permitted in the case of: 
a) purchase of unopened, returned with the package no longer sealed; 
b) products not substantially damaged or are damaged, discrepancies, damage and / or damage of any kind; 
c) been washed or otherwise defective;

8.5 If the withdrawal right is exercised in accordance with the provisions contained in this section, Cot-One will refund you the 'full amount of products returned.

8.6 In the event that your return does not comply with the terms and conditions set out in par.7 of these terms and conditions of sale, you may not be entitled to receive any refund of amounts already paid to Cot-One, but you authorized, at your expense, to receive the products in the same condition as they were returned to Cot-One. If you do not wish to receive products under the conditions in which they were sent back to One-Cot, Cot-One is entitled to retain the products and the sums already received.

9. Refund Times and Procedures

9.1 After the products have been returned, Cot-One will monitor the compliance of products under the conditions specified in paragraph 8 above. When Cot-One will be able to confirm that these conditions are met, Cot-One will send an email confirming the acceptance of returned products.

9.2 Whatever the type of payment that you used for the purchase, the refund process will take place within thirty (30) days of Cot-One will be informed about your decision to exercise the right of withdrawal, after checking that this is been exercised properly and that the returned products have actually been received.

9.3 If the recipient of the products listed in 'order is different from the person who made the payment for such products, the amount paid which corresponds to the returned item will be refunded by Cot-One who made the payment.

9.4 Cot-One has chosen the group Bartolini spa as a company official delivery the products purchased online Cot-One can return the products to Cot-one by contacting our Customer Service.

9.5 If you decide to return the products to One-Cot, Cot-One will not be responsible for transportation costs or any loss or damage of products.

10. Confidentiality.

10.1 You will find information on how we process your personal information by clicking on Privacy Policy

10.2 We recommend you read if you have not already done so, our terms and conditions of use, which also contain important information about how we handle your personal information and protection system and safety Cot-One.

10.3 For more information about our policy to protect your privacy you can contact us by clicking on Contact or write to our head office in Via B. Buozzi 13, 59100 Prato Po Italy

10.4 You must keep with the utmost care and keep private the identity received in order to prevent access to Cot-One by unauthorized third parties. You will be responsible for any use made by unauthorized third parties of your user ID / username and password and any damage caused to Cot-One and / or third, depending on the failure of the above. 
You commit to notify us immediately and in writing any unauthorized use by others of your identity and hold us harmless from any loss resulting from the abuse.

10.5 The Cot-One brand, as well as all non-figurative and figurative marks, images and illustrations on the site Cot-One are and remain the exclusive property of Cot-One or its owners.

11. Applicable law and rights

11.1 These terms and conditions of sale are governed by Italian law and in particular by Italian Legislative Decree of 6 September 2005, No. 206 on distance contracts and the Italian Legislative Decree of 9 April 2003, the No. 70 for issues related to electronic commerce.

Under Articles 140 and 141 of the Consumer Code, you may act to protect your interests through a consumer association or attempt to promote a settlement out of court for resolving disputes. Alternatively, you powers to ordinary proceedings for resolving disputes regarding the interpretation, validity and enforcement of these Terms.

12. Corrections and updates

12.1 The terms and conditions of sale can be updated to bring them into compliance with new laws and regulations or for other reasons. The new terms and conditions of sale will be effective from the date of publication on Cot-One.